An Importance/Performance Analysis of Service Providers' Perception of Quality Services in the Hotel Industry
Martin, David W.
Waalen, Judith Kelly
Journal Articles
One copy of the paper co-authored by David Martin and Judith Waalen for the Faculty of Business' working paper series.
1994
1994
11 pp. of textual records
https://archives.library.torontomu.ca/torontos-image-as-destination
F 568.02
Open Records are available for consultation without restriction.